FAQ for floor scrubber during work

- Feb 26, 2020-

Q: Why can't the floor scrubber water absorption motor start?

A: 1. Check whether the water volume of sewage tank is full.

2. Check whether the water level sensor in the sewage tank is blocked by foreign matters or fails.


Q: Why is sewage left on the ground?

A: 1. Check whether the water absorption rubber strip is worn.

2. Check whether there is any foreign matter between the two suction strips.

3. Check the suction pipe for foreign material.

4. Check whether the suction filter is damaged or not clean.

5. Check whether the sealing ring of the sewage tank cover is in good condition.

6. Check whether the suction pipe is correctly connected to the suction grill.


Q:Why is the ground stained?

A:Check whether the brush / cleaning pad is used to clean the floor and stains.


Q: Why are water stains left on the ground?

A: 1. Whether the cleaned ground belongs to soft ground.

2. Check whether there is any foreign matter between the two suction strips.

3. Check whether the water absorption rubber strip is worn.

4. Check whether the suction grill is adjusted correctly.

floor scrubber

Q: Why is the water absorption function of the floor scrubber poor?

A: 1. The cover of the sewage tank is tightly locked.

2. The cover of the sewage drain is locked.

3. Check and make sure the suction pipe is clean and not blocked.

4. Check that the tape is real and touching the floor.

5. If the rubber strip is not sharp enough, please use the sharp edge of it to be at the outer end.


Q: Why are watermarks after cleaned?

A: 1. Wipe the dirt on the water absorption rubber strip with a cloth.

2. Check that the edge of the adhesive strip is sharp and does not change.


Q:Why does the floor scrubber not come out of water?

A: 1. Check and make sure that the water size regulating lever key has been turned on.

2. Check and confirm that there is water in the clean water tank.

3. Check that the clean water filter screen is clean.


Q:Why does the brush not turn?

A: check that the brush master switch is on.


Q: Why is the machine running for a short time?

A: 1. A fully charged machine can operate for 3.5-4 hours.

2. Charge for at least 8 hours.

3. Please contact the after-sales center to solve the problem if it can not operate for 1.5 hours after being fully charged.


Q: Why does the charger not work?

A: 1. Connect the charger to the battery connector.

2. Plug the charger into the power supply.

3. The ammeter pointer should move and the charging lamp should flash.

4. If the above instructions are invalid, please contact the after-sales Center for solution

Email:eilin@pivotcleaningmachine.com

Whatsapp/Skype/Wechat:+8618339818406

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